Cookie Policy

Last Updated: 24 November 2025

1. Introduction

This Cookie Policy applies to the websites of Coterie Holdings UK Limited and its subsidiary companies (collectively "Coterie Holdings Group," "we," "us," or "our"). It should be read alongside our main Privacy Policy.

Our websites use cookies and similar technologies to distinguish you from other users. This helps us to provide you with a good experience when you browse our websites, allows us to improve our sites, and helps us to provide you with relevant advertising.

2. What Are Cookies?

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive. They are widely used to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

3. How We Use Cookies

We use the following types of cookies:

4. The Cookies We Use

Below is a list of the main cookies used on our websites and what they are used for. Please note that this list is not exhaustive, but is intended to be representative. Your interaction with our cookie consent banner will provide the most granular and up-to-date details for each site.

Company Cookie Name Provider Type Purpose Expiry
LWT, Jera, L&W, HN, GWS _ga Google Performance / Analytics (Optional) Used by Google Analytics to identify unique visitors and track how they use the website. 2 Years
LWT _ga_71P88LN33C Google First-party cookie This cookie stores a unique identifier for each user. It allows Google Analytics to distinguish between different users visiting the website and track their behaviour, such as page views, session times, and interaction with different elements on the website 2 years
LWT, Jera, L&W _gcl_au Google Performance / Analytics (Optional) Used by Google Ads to store ad click information and help measure conversions 90 days
LWT _signalZen_auto_invitations_7159a4e7 SignlZen Strictly Necessary It’s used to trigger pop-up messages or automated chat invitations after a user has been on the site for a certain amount of time or has taken certain actions (like visiting a particular page). 1 Year
LWT _signalZen_first_visit_7159a4e7 SignlZen Strictly Necessary Help the chat widget determine whether to show a welcome message or auto-invitation 1 Year
LWT _signalZen_guest_uuid_7159a4e7 SignlZen Strictly Necessary Used to assign a unique identifier to each guest on your website 1 Year
LWT _wpfuj Lay & Wheeler Trading  Third-party User behaviour tracking, personalization Session
LWT _wpfuuid Lay & Wheeler Trading  Third-party Assigning a unique ID to the user for tracking purposes up to 2 years
LWT fp_cookie Lay & Wheeler Trading  Third-party Device fingerprinting for tracking, fraud prevention, user behaviour analytics Session
LWT unique_session_id Lay & Wheeler Trading  Strictly Necessary Maintaining user session state (e.g., login or cart data) Session
LWT zabUserId Lay & Wheeler Trading  First-party Identifying a user for personalized experience, tracking user preferences up to 2 years
LWT zft-sdc Lay & Wheeler Trading  Performance Collecting performance data, session configurations, user interactions Session
LWT zps-tgr-dts Lay & Wheeler Trading  Performance Tracking session data, interactions for enhancing website performance Session
HN _utma Google Performance / Analytics (Optional) Used to distinguish users and sessions (unique visitor identifier). 2 years from the last update
HN __utmb Google Performance / Analytics (Optional) Used to determine new sessions or visits. 30 minutes from the last activity
HN __utmc Google Performance / Analytics (Optional) Works with __utmb to determine if the user was in a new session or visit. End of browser session
HN __utmt Google Performance / Analytics (Optional) Used to throttle request rate (limit data collection on high-traffic sites). 10 minutes
HN __utmz Google Performance / Analytics (Optional) Stores the traffic source or campaign (how the user reached your site). 6 months
HN _gat Google Performance / Analytics (Optional) Used to distinguish users, but for shorter-term tracking. 1 minute
HN, L&W _gid Google Performance / Analytics (Optional) Tracks user behaviour across pages for analytics purposes. 24 hours
HN NID Google Targeting / Advertising (Optional) Stores user preferences (e.g., language, safe search options) and may be used for targeted advertising or content delivery. 6 months
HN cookiesDirective Hallgarten Strictly Necessary There is a pop up that appears on the Hallgarten website. If users select to hide it, the cookie will get set and persist for a year so they do not see the pop up again in that time. 1 year
HN ASP.NET_SessionId Hallgarten Strictly Necessary This is a cookie used to identify a user's session on the server but never persisted onto a user's hard disk. ASP.NET uses it to store a unique identifier for each user's browsing session. Session
HN metrics_token Twitter Performance / Analytics (Optional) Used to measure the performance of embedded Twitter content (e.g. how users interact with tweets embedded on a site). 2 years
HN personalization_id Twitter Advertising / Targeting (Optional) Used to identify users and track activity across websites that use Twitter integrations for ad personalization. 2 years
HN tfw_ Twitter Functional / Preferences (Optional) (“Twitter for Websites”) cookie that stores user preferences and interaction data with embedded Twitter content. End of session to 2 years
L&W __stripe_mid Stripe (Payment Gateway) Strictly Necessary Used to distinguish users and detect fraud while processing payments securely. 1 year
L&W __stripe_sid Stripe (Payment Gateway) Strictly Necessary Temporary session ID used to manage Stripe’s checkout process and fraud prevention. 30 minutes
L&W _ga_BM0MWPK0NK Google Performance / Analytics (Optional) Used to persist session state in GA4 for the specific property. 2 years
L&W _gali Google Performance / Analytics (Optional) Used to enhance link attribution tracking (which element was clicked) 30 seconds – 1 day
L&W _hjSession_3473855 Hotjar Performance / Analytics (Optional) Maintains session data for analytics on how users interact with the site (session ID). 30 minutes
L&W _hjSessionUser_3473855 Hotjar Performance / Analytics (Optional) Persists unique user ID for Hotjar analytics (identifies returning visitors). 1 year
L&W ASP.NET_SessionId Lay & Wheeler Strictly Necessary Maintains the user’s session while browsing (server session state). Session
L&W basket Lay & Wheeler Strictly Necessary Stores the contents of the user’s shopping basket / cart. Until Checkout
L&W CMSCsrfCookie Kentico CMS Strictly Necessary Used for security — prevents Cross-Site Request Forgery (CSRF) attacks. Session
L&W CMSPreferredCulture Kentico CMS Functional / Preferences (Optional) Stores the user’s preferred language or locale. 1 year
Jera _ga_116725RJWD Google Performance / Analytics (Optional) Stores session state for a specific GA4 property (helps measure how users interact with the site across sessions). 2 years
GWS _ga_23JRH0SQ5N Google Performance / Analytics (Optional) Used to maintain session state and associate multiple interactions from a user during a single session for a specific GA4 property ID (23JRH0SQ5N). 2 years
CV .AspNetCore.Antiforgery.cdV5uW_Ejgc Coterie Vaults(ASP.NET) Strictly Necessary Security cookie used to prevent Cross-Site Request Forgery (CSRF) attacks. It stores an anti-forgery token to ensure form submissions come from authenticated users. Session
CV CookieConsent Coterie Vaults Strictly Necessary Stores the user’s cookie consent preferences — i.e., whether the user accepted or rejected cookies. 1 year
CV __cf_bm Cloudflare Strictly Necessary Used by Cloudflare Bot Management to distinguish between humans and bots, ensuring site performance and security. 30 minutes

5. How to Manage Your Cookie Preferences

When you first visit our website, you will be shown a cookie consent banner. You can accept all cookies or manage your preferences to allow only certain types of cookies.

You can change your cookie preferences at any time. This can usually be done by clicking on a "Cookie Settings" or "Manage Cookies" link, which is typically found in the footer of our websites.

You can also block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including strictly necessary cookies), you may not be able to access all or parts of our websites.

6. Third-Party Websites

Our websites may contain links to other websites run by other organisations. This policy does not cover the cookies used by third-party websites. We encourage you to read the privacy and cookie statements on the other websites you visit.

7. Changes to This Cookie Policy

We keep this policy under regular review. Any changes we make in the future will be posted on this page. We encourage you to check back frequently to see any updates or changes.

8. Contact Us

If you have any questions about this cookie policy, please contact our Data Protection Manager using the details provided in our main Privacy Policy.